Privacy information.
How enquiry details and property photographs are used when you contact Great Northern Maintenance.
Information we collect
When you make an enquiry, you may provide your name, phone number, email address, property location, repair details and photographs. Please do not upload identification documents, financial information or images unrelated to the property repair.
Why we use it
We use the information to understand the repair, contact you, arrange access, prepare a scope or quote and maintain useful job records. Information may be shared with an appropriate specialist trade, supplier, insurer representative or property manager only where reasonably necessary for the enquiry or work.
Website form provider
The website form uses FormSubmit to deliver enquiries to info@gnm.co.nz. FormSubmit states that form submissions may be retained for 30 days and that uploaded files are not available through its submission archive. Review the provider's privacy information before uploading sensitive property photographs.
Storage and access
We take reasonable steps to limit access to enquiry and job information. Retention depends on whether the enquiry becomes a job and any contractual, insurance, tax or record-keeping requirements.
Your choices
You can enquire by telephone instead of using the website form. You may ask what personal information GNM holds about you, request a correction or raise a privacy concern by emailing info@gnm.co.nz.
Photographs and marketing
Property photographs supplied for assessment are not automatically approved for advertising. GNM will seek separate permission before using identifiable project photographs for public marketing.